Are you an investigative and highly driven UX researcher with a special talent to see and understand user needs? Do you enjoy working in cross-functional teams?
We are looking for a UX researcher, who wants to take on the challenge to push boundaries of the applied research combining qualitative and quantitative research to create the best user experience. In this role, as a UX research expert you will be responsible for driving mixed method investigations to assure that Vntrip.vn is providing the ideal hotel to a traveler’s needs. If you’ve got a well-structured and data-driven mindset, enjoy collaboration in a cross-functional team, and love an experimental and agile environment, then we want to hear from you.
What you’ll do:
- Drive the successful evolution of our product by studying cognitions, emotions, and behaviour of our users.
- Identify the best method or mix of methods based on research questions, timeline and resourcing.
- Design experiments that distil project goals and research questions into well thought-out research plans.
- Execute qualitative and quantitative investigations in collaboration with our data scientists.
- Advocate research findings to diverse audiences through written reports and oral presentations.
- Collaborate with our data scientists, scrum team (PO, designers, developers) and the user research team on a daily base.
What you’ll definitely need:
- 2+ years’ experience in mixed method research (qualitative & quantitative) working in a performance driven environment.
- Excellent skills in tools and languages for quantitative analysis (e.g. R, SPSS, Python, SQL).
- Excellent skills in tools for lab or online usability tests (e.g. Morae, usertesting.com).
- A very analytical and creative mind.
- Outstanding presentation skills.
- A passion for investigating user psychology and behaviour.
- High flexibility and adaptability to continuous change.
- Fluency in English.
What we’d love you to have:
- Previous work experience in behavioural research (e.g. clickstream analysis, A/B testing, eye tracking).
- Experience with tools for time aware research (e.g. Qualaroo, Usabilla).